Terms of Service

Eligibility to Use Frost Buddy

To place an order with Frost Buddy, you must be at least the age of majority in your jurisdiction. If you are underage, a parent or guardian must participate in the ordering process. By using Frost Buddy, you agree to comply with all applicable laws and to use the site responsibly without disrupting its operation.

Order Placement and Acceptance

Every order submitted through Frost Buddy constitutes an offer to purchase our products. Frost Buddy reserves the right to refuse or cancel any order under the following circumstances:

Pricing inaccuracies
Insufficient inventory
Suspected fraudulent activity

If your order is canceled, a full refund will be issued to the original payment method.

Order Confirmation, Modifications, and Cancellation

Once your order is confirmed, modifications or cancellations are not guaranteed. If you need to request a change or cancellation, please contact us before your order has shipped; we will do our best to assist you. However, after your order enters the warehouse processing stage, no changes or cancellations can be made.

To help avoid errors, please carefully review your shopping cart and shipping details before completing your purchase.

Products, Pricing, and Availability

Frost Buddy strives to maintain accurate product images, descriptions, and pricing across all items, including products like DM-01™, AM-02™, and Accessories. However, colors and textures may vary depending on your device.

Prices and product availability listed on frosteabuddy.com may change without prior notice and are only confirmed upon order placement.

Website Operation and Technical Issues

We aim to keep the Frost Buddy website running smoothly and without interruption. However, continuous error-free operation is not guaranteed. Should technical difficulties occur, Frost Buddy will work promptly to resolve them. Please verify all product details before completing any purchase.

Liability and Governing Law

By using Frost Buddy, you agree that any disputes related to orders or services will be governed by the laws of the jurisdiction where Frost Buddy is registered.